Office Administration and PA
Level 4 Diploma | Endorsed by Quality License Scheme | No Hidden Costs | QLS Endorsed Certificate Included
South London College
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- Exam(s) / assessment(s) is included in price
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Overview
Diploma in Office Administration and PA - Level 4
This Diploma in Office Administration and PA at QLS Level 4 is a wonderful opportunity for Pas and office administrators to take their career to the next level. Individuals aspiring to get into or already in the office administration or PA fields might find this certification worthwhile, as the various aspects of office administration and Personal assistant duties will be thoroughly addressed through this course to build on your work confidence. All you need to enroll in the office administration diploma course is a qualification at level 3 or above in a related disciple.
Learn all the skills and knowledge needed for an effective administrator, secretary or personal assistant through this office assistant course, followed by insights into their roles, duties and responsibilities and on how to adapt as per the requirement of the organisation. Working with people is common in both office administration and PA, which is why this course has dedicated a module on how to keep your team motivated and on how to equip them with the right tools to succeed.
You will get to learn the fundamentals of administration and on how to apply it in your job role, all the while learning valuable tips, tricks and best practices used by professionals worldwide. This insightful admin diploma course from South London College will also do what it takes to build your business writing skills, meeting skills, communication skills and other related skills for a successful career in office administration and PA. By the end of this course, you will walk away with a highly certification that is sure to make you stand out among the others in the industry.
The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes. This means that Imperial Learning Limited* has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 4 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Imperial Learning Limited* to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current qualifications.
Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. We will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
*South London College is an approved reselling partner for Quality Licence Scheme courses under Imperial Learning Limited
Please Note: This Course is Based on USA Standards
Why study Office Administration and PA Diploma Course at South London College ?
South London College offers the most convenient path to gain skills and training that will give you the opportunity to put into practice your knowledge and expertise in an IT or corporate environment. You can study at your own pace at South London College and you will be provided with all the necessary material which includes Free CV writing pack to make your learning experience enriching and rewarding.
Achievement
Course media
Description
What Will I Learn?
- Acquire the skills needed to be an effective office administrator, personal assistant or secretary.
- Become competent in administrative and PA duties, adapt to the style and needs of the management.
- Learn how to keep your team motivated, and equip them with the right tools to succeed within the organisation .
- Increase the growth and success of your organisation by applying office administration best practices.
- Gain an understanding of business writing, meeting management and taking meeting minutes. Learn how to confidently communicate using technology.
- Learn the fundamentals of administration and how you can apply it within your perfect job role.
COURSE CURRICULUM
★ MODULE 01 : Administrative Procedure
- Getting Started
- Gathering the Right Tools
- Identifying Procedures to Include
- What to Include in Your Binder
- Organizing Your Binder
- What Not to Include in the Procedure Guide
- Successfully Executing the Guide
★ MODULE 02 : Administrative Support
- Getting Started
- Getting Organized
- Getting It All Done On Time
★ MODULE 03 : Business Writing
- Working with Words
- Writing Meeting Agendas
- Writing E-mails
- Writing Proposals
- Writing Reports
★ MODULE 04 : Meeting Management
- Working with Words
- Writing Meeting Agendas
- Writing E-mails
- Writing Proposals
- Writing Reports
★ MODULE 05 : Taking Meeting Minutes
- Essential Elements of Meeting Minutes
- Responsibilities of A Minute Taker
- Solutions to Potential Problems
★ MODULE 06 : Communication with Technology
- Understanding Communication Competency
- Importance of Communication
- Understanding About the Process And
- Communicating Competently Through Email
- Process of Communication Through Emails
- Personal Means of Email
- The Need of Voicemails in Communication
- Process of Communication Performed
- Involvement of Video Chat in Communication
- Need of Social Media in Communication
- For A Thorough Research on Communication
★ MODULE 07 : Business Succession Planning
- Succession Planning Vs. Replacement Planning
- Preparing for the Planning Process
- Initiating Process
- The SWOT Analysis
- Developing the Succession Plan
- Executing the plan
- Gaining support
- Managing the change
- Overcoming roadblocks
- Reaching the end
★ MODULE 08 : Organisational Skills
- Remove the clutter
- Reviewing Questions
- Prioritize
- Scheduling your time
- Reviewing Questions
- Paper and paperless storage
- Organization in your work area
- Tools to Fight Procrastination
- Organising your inbox
- Avoid the Causes of Disorganization
- Discipline is the Key to Stay Organized
- Wrapping Up
★ MODULE 09 : Teamwork and Team Building
- Defining Success
- Types of Teams
- The First Stage of Team Development –Forming
- The Second Stage of Team Development –Storming
- The Third Stage of Team Development –Norming
- The Fourth Stage of Team Development –Performing
★ MODULE 10 : Business Ethics
- Implementing Ethics in the Workplace
- Business & Social Responsibilities
- Ethical Decisions
- Whistle Blowing
- Managerial Ethics
- Unethical Behavior
- Ethics in Business
- Wrapping Up
Access Duration
The course will be directly delivered to you, and you have 12 months access to the online learning platform from the date you joined the course. The course is self-paced and you can complete it in stages, revisiting the lectures at any time.
Method of Assessment
This online course will be evaluated through written assignments. In order to complete this programme successfully, all students are required to complete a series of assignments. The completed assignments must be submitted via the online portal. Your instructor will review and evaluate your work and provide your feedback based on how well you have completed your assignments.
Certification
Those who successfully complete the course will be issued the Diploma in Office Administration and PA at QLS Level 4 by the Quality Licence Scheme.
Course Code: QLS-03801
Awarding body (Accreditation)
The Quality Licence Scheme is part of the Skills and Education Group, a charitable organisation that unites education and skills-orientated organisations that share similar values and objectives. With more than 100 years of collective experience, the Skills and Education Group’s strategic partnerships create opportunities to inform, influence and represent the wider education and skills sector.
The Skills and Education Group also includes two nationally recognised awarding organisations; Skills and Education Group Awards and Skills and Education Group Access. Through our awarding organisations we have developed a reputation for providing high-quality qualifications and assessments for the education and skills sector. We are committed to helping employers, organisations and learners cultivate the relevant skills for learning, skills for employment, and skills for life.
Our knowledge and experience of working within the awarding sector enables us to work with training providers, through the Quality Licence Scheme, to help them develop high-quality courses and/or training programmes for the non-regulated market.
Who is this course for?
- Office Administrators and Office Managers
- Administrative Personnel
- Executive Assistants, PA Assistants
- Anyone who wants to learn more about Office Administration and PA and further their career
Requirements
- There are no formal pre-requisites for this course
- Office Administrators and Personal Assistants are eligible to take this course
- Students looking to acquire skills in office administration and further their education in the field
Career path
- Office Manager – £24,417 per annum
- Administration Manager – £24,183 per annum
- Office Administrator – £17,456 per annum
- Administrative Assistant – £16,910 per annum
- Personal Assistant – £25,139 per annum
- Executive Assistant – £30,573 per annum
- Receptionist – £16,271 per annum
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.